Under The Eaves Inn Policies
Check-In Procedure
We have no front office. Please follow SELF CHECK-IN directions upon arrival.
Self check in directions will be sent in a follow up email prior to your reservation. If arriving before 3PM, you are welcome to park in our lot and use the free Town shuttle to access the Park and enjoy your day in Zion. If arriving after 9:00 PM, please call with an estimated time of arrival. We live on our property and are available if you need further assistance upon arrival with the check in process.
Check-out: 10:30 AM.
Breakfast Option
We offer a voucher for a delicious full breakfast at "Oscar's Cafe" ($5 per person per day) - your choice from the menu. Breakfast is available 7:00-11:00am. This enables you to choose a breakfast that best fits your schedule, and offers a variety of choices to accommodate dietary needs.
To opt out of Breakfast, please indicate your preference on the payment screen under "Additional Information" by typing "opt out". Breakfast option must be completed at the time of the reservation. You will receive a new confirmation within 24 hours.
Cancellation Policy
Because we are a small Inn with only eight rooms, we lose money on cancelled reservations and must enforce a cancellation policy (per each room reserved). If you need to cancel for any reason, please give as much notice as possible to allow us time to re-rent the room.
All cancellations are subject to a $45.00 cancellation administration fee.
Prior to 14 days: If cancellations are made 14 days prior to your arrival date, your deposit will be refunded (less a $45 per room cancellation fee).
Less than 14 days: If cancellations are made less than 14 days prior to your arrival date, your deposit (less a $45 per room cancellation fee) will be refunded only if we are able to re-rent the room(s) for the full reserved time period. If we are not able to re-rent the room(s) for the full reserved time period, you will be responsible for the full amount of all vacant nights.
Please contact us if there are questions about our cancellation policy. Thank you.
Deposits
To confirm your reservation, a one night deposit (per room) plus tax is required. The balance of your reservation is due two weeks prior to your arrival and will be charged to your card on file.
ANGEL'S LANDING PERMIT PROCESS
Permits for Angels Landing (the last half mile chained section) are required. The trail to Scout's Lookout does not require a permit. There is also a "day-before" lottery. More details on the permit program are available on the Zion National Park website - go.nps.gov/AngelsLanding.
PARKING
We have one parking spot available per room. No moving vans or trailers please.
COMMON ROOM
A small common room located in the basement of the Garden Cabin is available 24/7. It contains a full size refrigerator/freezer, microwave and coffee Kuerig maker. Note:This has no seating area.
Sorry, NO SMOKING in rooms, individual patios, or common courtyard/lawn areas..
All rooms, with the exception of the Eaves Suite, have a maximum capacity of two persons. If more than two people arrive for a room greater than the capacity limit, you will be responsible for the full payment and the additional party will be denied lodging.
Well behaved children 8 years of age and older are welcome, please call to make arrangements.
No pets allowed.
We have no TV's, Hot Tub or Pool, however we do have a fiber optic line to the Inn and surrounding views for you to enjoy.
Please note: Under no circumstances is a third party allowed to collect any type of payment towards your reservation.